Product Email Support
Typical response time within 24 hours

support@burnplex.com

Product Email Support
Typical response time within 24 hours

Contact Number

Shipping

We ship to most countries worldwide and strive to dispatch your order on the same day. If not, it will be sent out the 
next day. Our shipping operations run seven days a week, except on recognized US holidays or postal holidays. Please note that shipping times may experience delays during current events.

Once your package is shipped, you'll receive a tracking ID and a personalized link to track your shipment at your convenience.
There are no shipping fees for order upgrades unless specified otherwise. If you've entered the wrong delivery address, please contact us promptly for order correction.

For international deliveries (outside the US), shipping fees apply (refer to the table above). Customers are responsible for any customs charges incurred for international orders.

Returns

Refund Period

You have 180 days from the date of your order to explore the benefits of BurnPlex. If you decide to return your order within this period, you can do so for a full refund, no questions asked.

Giving BurnPlex Time to Work: Before requesting a refund, we recommend using Nootrogreens for
at least 3 months to experience optimal results.

Refund Instructions

Step 1 - Check Refund Period

Make sure you're within the 180-day refund period from the date of your order.

Step 2 - Return Process

Return unopened items to our fulfilment center within 180 days of delivery. We cover return shipping costs for our errors (e.g., incorrect or defective items).

Include the original packing slip or provide order details: Order ID, Full Name, Shipping Address, Email Address, and Phone Number for smooth processing.

Returns Address:
19655 E 35th Drive, Suite 100
Aurora, CO 80011

Note: We do not refund return shipping costs, shipping fees, or customs charges for international orders.

Step 3 - Refund Processing

Once we receive and process your return, a refund will be issued. It may take 5-10 business days for the refund to reflect in your bank account. You'll receive an email notification when the refund is processed.
Statements found on this website have not been evaluated by the Food and Drug Administration. Products on this website are not intended to diagnose, treat, cure, or prevent any disease. If you are pregnant, nursing, taking medication, or have a medical condition, 
consult your physician before using our products. 

The information, including but not limited to, text, graphics, video, images & other material, contained on this website is for educational & entertainment purposes only. The content is not intended in any way as a substitute for professional medical advice, diagnosis or treatment. Regardless of your current state of health, always seek the advice of your physician or other qualified health care provider with any questions you may have regarding your current health condition.

Testimonials, case studies, and examples found on this page are results that have been forwarded to us by users of "Burnplex" products and related products are not intended to represent or guarantee that anyone will achieve the same or similar results.

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